Publications and resources
Things I’ve said and things other people have said that I constantly refer to
Publications
Things I’ve produced
Published in Stanford Social Innovation Review, 2022
This is a case study and method guide for an ethical pause—a short period of reflection and inquiry about a project’s ethical implications and the team’s approach to the work. This practice helps ensure teams ask the right questions and address issues of inequity and access in the services they develop.
Includes template!
Please read and use this if you ever find yourself running a project or discovery sprint. Your project partners will thank you. And let me know if you do–I’d love to hear how it went.
Resources
Some of my favorite methods and thoughts to refer to
Methods & guides
18f
This is an incredible set of guides I refer to at least weekly if not daily. They were built by 18F, a team of designers, software engineers, strategists, and product managers within the General Services Administration who collaborate with other agencies to fix technical problems, build products, and improve public service through technology.
Civic Hall
This is an incredible set of guides I refer to at least weekly if not daily. They were built by 18F, a team of designers, software engineers, strategists, and product managers within the General Services Administration who collaborate with other agencies to fix technical problems, build products, and improve public service through technology.
US Digital Service
This guide teaches you how to run a discovery sprint, which is a useful method to quickly build a common understanding of the status of a complex organization, system, or service.
Brain Traffic
This blog series teaches you why and how to build “a visual representation of your content reality—what you have and where it is.” I agree with the author: if you have content, you definitely need one.
Books
Marina Nitze and Nick Sinai
Afua Bruce and Amy Sample Ward
Have questions?
Let’s talk.